FAQ
This section clarifies some of our customers questions, doubts and curiosities about Teva’s concept and cuisine. Should you have any other doubs and questions, don’t hesitate to contact us by phone, WhatsApp, email, Instagram or Facebook.
Frequently asked questions
- What does the word "Teva" means? What is Teva's purpose?
Teva means nature in Hebrew but it also means to imprint, which is a cool meaning as it’s a concept that guides us – to imprint in the sense of leaving a positive legacy in the world. Teva’s purpose is to make plant-based cuisine attractive and show it as a way to achieve a healthier and more balanced life for a more sustainable future.
- Why to you call yourself a vegetable bar and restaurant?
Because we are 100% plant-based and our focus is always on vegetables, creating dishes with veggies as the main characters and because our food and drinks menu is always 100% vegetable based.
- Do you open on holidays?
Teva open regularly on holidays, as long as it is not on Mondays. Please consult our working ours directly at the restaurants, as changes are consultant due to the Pandemic.
- Is Teva Vegan or Vegetarian?
Our dishes are 100% plant-based, made with fresh ingredients, seasonal, grown locally and organic as much as possible. That means that we never use animal byproducts in our preparations, for clients and employees. Because we only use vegetable based ingredients, our menu does not contain cholesterol, dairy, eggs or honey.
- What is the difference between Vegan and Vegetarian?
A Vegetarian diets exclude meat, poultry, game, fish and shellfish. Certain types of vegetarians also exclude eggs, dairy or other animal by-products. Vegetarians and vegans often avoid eating animal products for similar reasons. The largest difference is the degree to which they consider animal products acceptable. For instance, both vegans and vegetarians may exclude meat from their diets for health or environmental reasons. However, vegans also choose to avoid all animal by-products because they believe this has the largest impact on their health and the environment. In terms of ethics, vegetarians are opposed to killing animals for food, but consider it acceptable to consume animal by-products such as milk and eggs, as long as the animals are kept in adequate conditions. On the other hand, vegans believe that animals have a right to be free from human use, be it for food, clothing, science or entertainment. Thus, they seek to exclude all animal by-products, regardless of the conditions in which animals are bred or housed. The desire to avoid all forms of animal exploitation is why vegans choose to forgo dairy and eggs — products that many vegetarians have no problem consuming.
Veganism is a philosophy and way of living which seeks to exclude—as far as is possible and practicable—all forms of exploitation of, and cruelty to, animals for food, clothing or any other purpose; and by extension, promotes the development and use of animal-free alternatives for the benefit of animals, humans and the environment. In dietary terms it denotes the practice of dispensing with all products derived wholly or partly from animals.”
- Is Teva prepared to cater to people with food allergies?
All our dishes are clearly marked with subtitles with the initials referring to the main allergenic foods and some philosophical food choices as well. Gluten, Nuts and peanuts, Soy, Alcohol, Corn, Sattva (no garlic, no onions), Raw food and Pepper. Upon arrival, please inform the waiter or manager of any allergies, intolerance or more specific food preferences, so that the kitchen is correctly informed. Not all ingredients are listed, specially garlic and onion.
- Is Teva's food safe for Celiacs?
Even with all training and care from our kitchen teams in Rio and São Paulo, we manipulate gluten in our kitchens, production areas and pantry. Some of our suppliers with their “gluten-free” make those products in areas that are not free of contamination. We offer gluten-free breads and some items, but our pots and pans, utensils, boxes, containers, surfaces, fridges, freezers and ovens are shared. We do have a separated frier for items that contain gluten and for gluten-free, lowering the risk of contamination, but not completely eliminating it. That way even the items not marked with G (Gluten), may contain traces. Them it’s up to our clients that may have food allergies to decide whether or not they should eat at Teva. Should you have any additional questions regarding your specific condition, please contact us directly.
- Do you have soy-free options? Are soy products organic?
Yes, all soy containing dishes are clearly marked with an S. In some dishes marked with an asterisk (S*), the sauce or ingredient that contains soy may be left or substituted. We preferably use organic soy in our preparations. Firm tofu, tempeh, smoked tofu and miso are certified. Some exceptions for the lack of available products on the Brazilian marked are Tamari, edamame, silken tofu soft (gluten-free, non gmo, no MSG).
- Why is the menu always à la carte at Teva?
It’s part of our concept and market positioning as well as because of our operation.
- I'm a meat eater, am I welcome at Teva?
Of course! Even if you are a carnivore and eats fish, chicken and bats, you should not feel excluded. We will be happy to have you! The ideal world would be for you to reflect about your eating habits and it’s impacts, decreased or stoped 100% with animal products consumption, as we all know by now that that the planet is in a profound crisis pretty much because of people’s food choices. But for now the majority of our customers, are not vegetarian nor vegan and we are here to encourage that transition in a delicious way without the feeling that we are loosing anything when opting for a plant-based diet.
- Do you have a lost and found section?
If you forgot any personal items at Teva, please contact us immediately by phone. We keep found items for about a month in our offices in Rio e de São Paulo. After this period, we donate to affiliated institutions. Upon request we can ship it or send by delivery service, at the customers expense.
- Does Teva have a catering service for wedding and events in general? And at the restaurant, can it be booked for small events?
At this moment, we are currently not doing any type of event. After the Pandemic is over hopefully we will be able to host your small event at the restaurant – please consult us. External events require a particular logistics and we don’t want to put your experience at the restaurant at risk because of those events. However, do get in touch with us so that we can analise your needs.
- Is Teva Pet friendly?
Sim! Of course we are Pet friendly, without distinction to any species. However, we do follow the local authorities and health department norms, and according to the law, your companion(s) is very welcome on the external areas. Besides that we do ask you to observe norms of social behavior in regards to pets and common sense, respecting the other guests.
- Are kids welcome?
Of course, kids are always welcome. However, because Teva has a night concept with a bar and loud music, it might not be too adequate for minors, so it’s best to evaluate the circumstance and the kid well being.
- What is B certification? What does it mean?
B Corporation (also B Lab or B Corp) certification of “social and environmental performance” is a private certification of for-profit companies, distinct from the legal designation as a Benefit corporation. B Corp certification is conferred by B Lab, a global nonprofit organization with offices in the United States, Europe, Canada, Australia and New Zealand, and a partnership in Latin America with Sistema B. To be granted and to maintain certification, companies must receive a minimum score from an assessment of “social and environmental performance”, integrate B Corp commitments to stakeholders into company governing documents, and pay an annual fee based on annual sales.[1] Companies must re-certify every three years to retain B Corporation status.
- Why does the menu change? What is the criteria?
We work with seasonal and organic ingredients. That means we use the foods available at it’s best, at the peak of their availability and quality. Follow the ingredients seasons, means that our products are fresh, not frozen, nor processed. We change the menu according to the seasonal ingredients but also to constantly innovate and bring new options to our customers.
- Do you use organic produce? What isn't organic at Teva?
We try our best to exclusively work with organic produce and ingredients in general. We focus on local and small producer as well. However, some ingredients that can’t be found organic or not certified organic are eventually used.
- How id the organic produce washed?
Our produce is washed only in filtered water with an added substance made by ECOLAB and approved by the Health Department. It’s an imported and expensive product made of lactic acid that does not contain chlorine. As we use organic products, we don’t want to add any chlorine. More info on this link: [https://en-br.ecolab.com/offerings/kitchen-maintenance/antimicrobial-fruit-and-vegetable-treatment]
- Is the alcohol served at the bar organic?
Some alcohol beverages are organic and certified, such as some vodkas, gins, wines, etc. Some are not organic as they don’t exist yet and there are no alternatives on the market.
- Is the trash separated? Do you compost?
In both cities, we separate recyclables from compost in designated bins and we send it to our partners that take care of it. We also do reversed logistic on certain boxes and bottles.
- Can I bring outside food?
Teva is an entirely plant-based restaurant experience. We kindly do not allow any food that is not plant-based in restaurant. Out of respect for our plant-based diners, we kindly ask you to leave all outside food at home.